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Case

Bubble bath, bacteria and a vanished foundation: the West Frisian Flora's legionella case

Between February 19 and 28, 1999, thousands of people visited the Westfriese Flora in Bovenkarspel, then the largest flower exhibition in the world. What was supposed to be a day out turned into a disaster. Some 318 visitors became infected with the legionella bacteria. At least 32 of them did not survive.

What happened

Part of the Flora was a consumer fair, which included hot tubs on display. Legionella bacteria had developed in one or more of those baths. The exhibitor had not added chlorine to the water. The reasoning: no one would sit in the bath anyway.

That reasoning turned out fatally. Legionella bacteria spread through airborne water droplets. Walking along the bath was enough to become infected. Legionella-induced Legionnaires' disease was diagnosed in about 318 visitors. The disease caused permanent lung problems. At least 32 people died from the effects.

Many of those affected were from the West Friesland region. The community as a whole felt affected.

Enforcing recognition

At the request of Consumers Union, Beer advocaten took the case on behalf of all victims and surviving family members. The exhibitors who owned the contaminated hot tub were held liable. The Westfriese Flora itself and the Dutch State were also sued, arguing that not enough had been done to identify the danger of legionella and take measures.

The Alkmaar District Court rejected the claims against the Flora and the State in 2002. It found that only the exhibitors had acted unlawfully. All parties appealed.

Three problems of proof

The case faced a number of intractable obstacles.

The first was medical: was it possible to become infected simply by walking past the hot tub? That had to be substantiated.

The second was factual: How do you prove that visitors had actually been at the Flora? Many victims had bought their tickets in cash and had not kept them. Smartphones did not exist in 1999; there were hardly any photographs.

The third problem was financial and unexpected.

A vanished foundation

The insurer of the stand holder held liable had paid the full sum insured. Just not to the victims. The money, nearly 600,000 euros, had been placed in the Talpa Foundation, based in the eastern part of the country. The foundation had been set up by the stand holder and his insurer, ostensibly for the benefit of the victims. Its existence had been kept secret for years.

When the Consumers' Association discovered the existence of Stichting Talpa, it instituted summary proceedings. The Zutphen District Court ordered the foundation to enter into consultations with the Consumers' Association within three months and determine a compensation scheme. An independent administrator was appointed.

That trustee determined that the money in the foundation could no longer be found.

Insurer pays again

After discussions with the insurer, Nationale-Nederlanden decided on a second payment, this time directly for the benefit of the victims, plus interest. An independent board reviewed the individual claims.

Victims who could prove that they had been infected on the Flora and had suffered damages that had not already been compensated by other means were eligible for benefits. Personal injury involved material and immaterial damages. Next of kin could claim compensation for funeral or cremation expenses and loss of livelihood.

Do you have questions about this case? If so, please contact Christa Wijnakker.

Result

After legal proceedings, summary proceedings and sustained pressure from the Consumers Union and Beer advocaten, a settlement was finally reached. The available funds were divided proportionally among the victims who met the conditions.

The case concluded. For the victims and relatives, the compensation meant not only financial compensation, but also the recognition they had waited years for.

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